Chief Clinical Officer

Katie Connell, Ph.D., ABPP

Dr. Katie Connell is board-certified forensic psychologist. She has over 17 years of clinical and forensic experience. She joined PsyBar in 2011 and currently serves as the Chief Clinical Officer. She actively oversees PsyBar’squality assurance department and doctor panel. She is an expert educator and consultant to doctors, insurers, and employers regarding fitness for duty evaluations and disability matters. She has a strong passion for raising awareness and decreasing stigma around mental illness through education. Dr Connell currently maintains a forensic psychology practice where she conducts a wide variety of forensic evaluations within the criminal and civil arenas and conducts trainings for attorneys and the court system.

Neuropsychological Quality Specialist

Kristin Fiano, Ph.D., ABPP

Dr. Fiano is a board-certified clinical neuropsychologist. She completed her PhD through the University of Florida and is now the owner and director of Fiano Psychological Services in Savannah. She has performed thousands of clinical and forensic neuropsychological evaluations and also offers quality assurance consultation services.


Vice President Payer Services

Laura Norris

Laura Norris joined IMA in 2021 as Vice President of Payer Services, bringing extensive experience in IT systems and Business operations for commercial and government insurance programs. Prior to joining IMA, Laura spent over 25 years working for BlueCross/BlueShield and its affiliates, where she held executive leadership positions dedicated to innovation and operational excellence, focusing on improving customer experience and quality of care. She has had in-depth experience with business and technical transformations, including the integration of complex acquisitions.

At IMA, Laura is responsible for the strategic and day-to-day operational direction for the Payer Services Division. As such, she will support the evaluations, screening, and case management needs of insurance carriers, TPAs, employers, and public entities. Laura holds a Bachelor of Science Degree in Information Technology from State University of New York at Plattsburg.